He was not only interested in the success of implementation but my personal success. He wanted to help me advance into a position I liked and do something I was truly passionate about. Charley is not only witty, and fun, but cares a tremendous amount about the success of his team.
Diego goes on site to help communities and troubleshoot issues that arise. Most recently, he was in Dallas to assist with LPR hardware. He is always quick to step in and assist us with technical details. Dude basically just does everything he can to make sure we succeed in customer support.
Chris has been a great help whenever we need to change something in Salesforce opportunities or have a question. He helps our team within minutes and is always so gracious. His work ethic to treat all as a priority is priceless! He always moves with purpose and urgency.
Sean is an experienced Implementation Coordinator who is open and honest about his experiences and challenges in the role and how he has conquered them. He also gives the customer realistic and honest expectations which he then always exceeds.
Since her start here, she has researched executed new technologies within the Training Department, including the Adobe Connect system used for our Customer Training and the LMS for training our employees. She is an unsung hero to our company.
The billing department is going through something right now that we, in support, know all too well. They are severely short-staffed and are struggling to keep up with the volume of calls and cases that come through on a daily basis. She just keeps pushing forward.
Brett is always willing to help and always brings a happy and positive outlook to the office. Brett is always making sure that the customer's needs are met, regardless of the condition. He regularly speaks with our client base and has amazing rapport with everyone he assists.
Karla consistently helps others, taking on additional tickets to help others when their ticket count grows. She is always positive, smiling, helpful and courteous! I appreciate working with Karla. She is a great role model to try to follow in her footsteps!