Juli genuinely has an open door policy and makes her self available as much as possible when needed. She has helped in navigating through simple and complex staff questions. She also does a stellar job at continuing to create opportunities to develop the staff across the organization overall.
Jeremy found a customer that was unhappy with Wordpress template implemented for his sites. Jeremy updated all sites to a new template in an effort to save the customer. Additionally, he added calendar plugins to the sites. This was a large scale effort for a $2000 MRR client.
Erik has been a driving force in getting Hawiianna prepared to launch payment portals as well as migrations to FSC. His diligence in helping implement the AV Migration Tool is notable in regards to moving with purpose and urgency.
His work on Wordpress templates for our customers ensures we are able to deliver a clean and customized website and satisfy their requests. Antonio is always happy to help us with our customer requests and takes the time to explain to us how and why we are fixing it the way we are.
Taylor is very respectful and professional when communicating with these customers, doing what he can to keep them, but also not pushing them if he can tell they really are ready to go. Not everyone could do his job, but he does it very well.
Amy did an exceptional job at delivering Business reviews for multiple large clients earlier this week. The important part of this is that she was on the road with Chris Baker for 3 FULL DAYS to conduct these client meetings and that takes some serious courage!! Great job FRONTstepping up!
AJ brought in an agreement worth $250K this year. He did not just sign and forget this client. He has continued to assist this client with billing concerns and set up standing meetings with all their regions.