An informed community is a safe community. So why is it that the topic of security makes some people nervous? It’s important to speak openly about safety within your neighborhood, in terms of what your team is doing to keep everyone safe, as well as what residents can do on their end. Here are four ways to open up the conversation around security in order to educate your residents on the topic, and ultimately, keep your community safe.
It’s important that you keep residents in the loop when an incident occurs rather than trying to keep it a secret. No one wants to hear through the grapevine that there was a robbery in the community.
When an incident occurs, be sure to:
Many times, people are afraid to report something suspicious at the risk of overreacting. Let your residents know that it’s okay, and encouraged, to report suspicious behavior to your team. They need to know that these reports won’t go unnoticed and that your team will take action and investigate. Whenever someone reports something, be sure to check it out. Even if it’s nothing, follow up with that person to let them know your team looked into it. Encouraging people to come to you with these reports can also help curb rumors, as opposed to residents reporting suspicious characters on community social sites.
Your newsletter is an excellent way to share frequent safety tips with your communities. In fact, we recommend including a Safety Tips section in your weekly or monthly newsletter. In this section, you can educate your community on the dangers of tailgating, how to keep their packages safe, and why it’s always important to lock your doors even if you live in a safe neighborhood.
Help keep your community safe by hosting safety-focused seminars. Seminars ideas include:
Interested in learning more about keeping your community safe and secure? Get your copy of our free whitepaper, Reinventing Security Technology in the Property Management Space.