My mother is big on New Year's Resolutions. We had to do them every year growing up. Sitting over fondue on New Year's Eve, I'd promise and vow to not gag when I ate brussels sprouts and to finish my homework on time. My brother often promised to stop drinking grape soda (which he hated). It's unclear whether my mom saw through this. It didn't matter, she'd often suggest a few for us. Real subtle, mom. But alas, I inherited this and I'm fond of making my family do them too. And so why not get a jump on your New Year's Resolutions and read about Top Ways to improve your neighborhood in 2018! Here are some ah-hem ... suggestions!
ENGAGE! Having a website is a great start. Your residents need to know helpful information like neighborhood news, road closures, amenity issues and more. Great that you're posting all that on your site! You should be doing more. Why? An engaged neighborhood is a happy one. When people are interacting in a positive way, then there's less chance that issues will snowball. Neighbors who know each other are more likely to work out issues on their own rather than tattle to the association about an encroaching tree or nonconforming mailbox. Have an event with your residents, help residents get to know each other. Engage!
PAYMENTS! Really, paper coupons and processing paper checks? You're running a business and efficiency is key. With FRONTSTEPS payments, your residents can login to your website and with just a few clicks, make a payment. You'll find that you're spending less time chasing down checks and mailing in deposits. And staying NACHA compliant is critical. We recently hosted a webinar that talked payments, NACHA compliance, and processing payments liability. Missed it? That's ok. You can watch a recap here and learn how to get started with FRONTSTEPS payments.
SAFETY! We took a survey of homeowners recently and 80% of respondents expressed strong interest in receiving alerts from their HOA. Security, being the most important. FRONTSTEPS security solutions are software tools so you can maintain the highest level of security, expedite the visitor check in process, manage community assets and manage your multi-family building.
If you haven't switched to one of our gorgeous new responsive site designs, then you're missing out. We've got 5 new responsive designs to show off. They're fresh and modern and residents can access all the functions of your website on their phones.
So get excited for some big changes coming to FRONTSTEPS. In the meantime, the above are a few ways you can make big changes in your neighborhoods in 2018. Now I've got to get my suggestions ready for my kids and husband. Hmmm ... he better not promise to give up grape soda. Here's to 2018!