How should we inform and educate our communities about COVID-19 (Coronavirus)?

When thinking about how to begin communication regarding COVID-19, the main priority is going to be keeping homeowners informed and safe. Below are some tips on communication and prevention you can utilize when speaking with community members.


-      During this time, it is imperative that you communicate to your entire association via email and via text if possible. (Mobile device users are increasing across the globe. Your organization can send emails, text messages, and other mobile alerts to ensure that members receive critical information on their smartphones and tablets.)

-      Homeowners should receive this information regarding the community through resident portals, and emails from the community. (It’s important that homeowners get the correct information about the community instead on hearing rumors from sites like Nextdoor or Facebook.)

-      For updates and questions on COVID-19 itself please visit, https://www.cdc.gov/

How can we prevent the spread of COVID-19 in our community?

Cancel Community Events

o  This step is imperative to avoid close contact with people who are sick.

o  Putting distance between yourself and other people if COVID-19. This is especially important for people who are at higher risk of complications.

Consider closing community amenities

o  Gyms or recreational centers, business areas, and clubhouses.

o  This helps to reduce the chances of spreading the virus through hard surfaces or by giving a place for groups of homeowners to congregate.


o  Stop taking physical check payments (Checks, stamps, envelopes can all carry germs on them)

o  Ask your homeowners to make their assessment payments online.


Ask your homeowners to get tested if they are not feeling well! Symptoms are very similar to your average cold and flu. It is especially important not to spread these cases to individuals at higher risk, those over the age of 60, and people with other medical conditions.

The CDC published this article to help prevent illness! After taking these initial steps in your community, share this link with community members. Steps to Prevent Illness!

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