(DENVER, CO) June 13, 2017
FRONTSTEPS (Formerly "Community Investors, Inc."), the nation's #1 software platform for HOAs, Builders, Security & Patrol Experts, Realtors and Homeowners announces three new products, bringing valuable, more dynamic and useful solutions to the industry.
Included in the launch are a payment processing solution for association managers and HOAs, a visitor management app, and a website portal.
"We're bringing functional technology to an industry that is hungry for innovation," said Matt DeWolf, VP of FRONTSTEPS Product Management. "It's no secret that the relationship between homeowners and their HOAs is often cold and contentious but with our software, we can drastically improve the communication and ultimately eliminate a lot of the friction that exists."
The FRONTSTEPS payment processing solution for association managers and HOAs is a free and secure service that benefits both property managers and residents. Management companies can collect dues efficiently, reduce processing costs, and provide a free and convenient online option for their homeowners to deliver payments. The result is a reduction in the number of calls and late payments. Residents can also use a 100% free recurring ACH payment option that they can access from their mobile device.
"We're doing something unique and special in the payments field," said DeWolf. "We're providing a comprehensive website with all the features that a homeowner needs in one consolidated place. We're bringing functionality to the marketplace that has traditionally only been available through banks."
Association Management Companies can also now easily and quickly build a portal for their communities. The website provides residents and association managers the means to communicate information about balance and payment history, architectural and maintenance requests, and violation notifications. The site, once established, will require very little upkeep from managers. Born from a need for a low maintenance solution for management companies to deliver account balances, architectural requests, and violation histories to their homeowners, the software is streamlined and easy to use.
With the FRONTSTEPS Visitor Management App, guard gated community security teams can monitor visitor activity with real-time reports and enable residents to preschedule their guests through a user-friendly, tablet-enabled app. The results are shorter wait times, fewer instances of guests being turned away, fewer calls to guests and guards, and a smooth owner and guest check in process.
FRONTSTEPS is the #1 software platform for HOAs, Builders, Security & Patrol Experts, Realtors and Homeowners. We deliver technologies to simplify how people build, connect, operate and secure modern communities, with a diverse range of products and services all now under the FRONTSTEPS identity. Our family of products includes AssociationVoice, AtHomeNet, dwellingLIVE, PatrolLIVE, RealProSystems and iHomeFinder, each designed to serve community residents and those who keep them thriving. Our premiere platform currently powers more than 23,000 communities nationwide that's 4.4 million homeowners covered by FRONTSTEPS services.
FRONTSTEPS is headquartered in Denver, CO with additional offices in Berkeley, CA and Carlsbad, CA.