Up here in our Denver office we work to bring our customers the best, most useful product on the market. But we’ve also been on the road, talking to the folks who interact with our app and resident engagement platform every day. And we wanted to extend that concept to more people.
It’s why FRONTSTEPS created a place for you, HOA, PMC, and COA leaders, to share ideas and influence the direction of our product, FRONTSTEPS Community.
“We are really working hard to engage our customers and make them part of the process,” said Yi-Hsiao Liu, Product Director and the mastermind behind the board. “They are the ones using the product and we want to make sure that we are prioritizing features that customers truly care about.”
For example, said Liu, a customer indicated they would really like to see a drag and drop type newsletter feature that’s easy to use but also modern and cheerful looking.
“Our team took that suggestion to heart and invested time in exactly that,” added Liu. “We want our users to help drive our direction.”
Our product board is located online and allows people to do three things:
“Listening to our customers is a big part of why we will continue to deliver the best resident engagement platform on the market,” added Liu.
To visit our product board, click here!